Support
Your satisfaction is our mission!
Ticket system
Simply report the malfunction or maintenance of your ErgoPack strapping system using our online ticket form. Our technicians will contact you as soon as possible to solve your technical problem.
Loaner Units
We are happy to offer you a loaner system or a loaner module for the duration of the repair or maintenance of your ErgoPack. Usually, the loaner unit will be shipped on the same day. This allows a smooth process and you can continue working as quickly as possible.
Repair
Your defective ErgoPack strapping system will be checked at short notice at our service center in Lauingen, repaired and returned to you.